Infrastructure Ops Engineering

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Infrastructure Ops engineers are our human to metal interface. They manage the foundation that everything else is built on, and provide the tools to support our Platform team and end customers. This is one of the most important roles in the company.

Here's What This Role Has to Offer:

  • A fleet of servers that will outnumber your team 100-1000:1.
  • All the weird Linux things, from eBPF to LVM2 to WireGuard to policy routing.
  • Green-field automation, infrastructure-as-code, observability and alerting work; we're up to our eyeballs in fun infra projects.
  • An infra team that's fully engaged and deadly serious about stalking issues and taking them down before they grow into problems, and that works well together when problems occur.
  • The most lovable user base in the whole technology industry, and a company culture that will keep you in touch with them directly.
  • An opportunity to work with Python, Ruby, Rust, Elixir, and Go, and to sharpen your Go programming ability (you don't need to know how to write Go to apply for this role!).

You're Likely to Succeed in This Role If:

  • You get that code doesn't matter unless the rest of the team knows how to use it. You have a habit of writing guides, docs, and frameworks so the wheels keep turning when you're not online.
  • You never waste a crisis. You treat each failure as a chance to learn and improve so it doesn't happen again. You consider it a crisis when users notice a problem before we do.
  • You know the helpless feeling when us-east-1 is on fire while the status page stays green. You communicate with users clearly and transparently, the way you'd want as a user.
  • You know how to prioritize when everything is vying for your attention. Even if it means letting some fires burn while you put out more important ones. We're building something big and ambitious with a very tight team; small fires are common!

More Details

This is a senior level fully-remote full-time position. You can live anywhere in the world; your work hours and holidays observed are up to you. The salary ranges from $165k to $200k USD. We offer competitive equity grants with a long exercise window. US employees get health care, everyone gets flexible vacation time (with a minimum), hardware/phone allowances, the standard stuff.

How We Hire People

We're weird about hiring. We're skeptical of resumes and we don't trust traditional interviews. We respect career experience but we're more excited about potential.

The premise of our hiring process is that we're going to give you a series of challenges that each simulate the kind of work you'll actually be doing here. Unlike a lot of places that assign “take-home problems”, our challenges are the backbone of our whole process; they're not pre-screeners for an interview gauntlet. Checkout our hiring documentation to learn more than you probably ever wanted to know.

If you're interested, send a message to You can tell us a bit about yourself, if you like. Please also include 1. your GitHub username (so we can create a private work sample repo for you) 2. your location (so we know what timezone you're in for scheduling) and 3. a sentence about your favorite food (so we know you're not a bot.)