We're pleased to introduce our latest Middleware: Olark Live Chat, as one such services that can provide a more engaging and human support experience to your users with but-a-few-clicks of the mouse. Let's look into how this works.
Although we spend most of our time typing through clever machines, business is for humans. Olark has been working to improve how we connect users and site operators since 2009. You may have noticed Olark when you visit some of your favourite websites...
It's the friendly widget that sits discretely in the corner of a page, creating a chat window for those who are seeking someone to speak to or someone to help. A site user sees a chat button or window; Olark can automatically message new visitors or act as an on-the-ready live support conduit. A site operator see a queue of people looking to engage and find out more about their products, content, or services.
Fly + Olark: When Birds Fly
</head> tag of your pages. If you're not too comfortable with making code edits, this might feel daunting. Using Fly Middleware, you can simply click the Olark Middleware, add your site ID, and have it inject itself automatically within your pages. Let's take a look...
First, we'd want to visit Olark and signup. The signup tour will introduce you to your
Site ID, but you can get it anytime by heading to Installation under Preferences.
Once you've acquired your
Site ID, login to Fly. Once logged in, head to your site's Middleware tab. Find Olark, click Configure, then enter your Site ID:
Once you click enable, you're done! Olark will appear within your pages and you'll be able to interact with your users within the Olark operator console.
Fly's ever-expanding library of Middleware has grown to include Olark. We're pleased to help simplify the installation process; humanize your business in a few clicks. Signup with Fly to add streamlined and powerful Middleware. It's free to sign up, as are your first 2,000,000 requests and 100gb of transfer every month.
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